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Rubbing a spill will cause the pile to flatten. you should always dab any spillage. its natural to rub but what you need to do is absorb any spillage on your carpet.
Carpet that has been flattened in the above way is damaged. I seen carpet damaged like this by carpet cleaners that just dont have any idea what thye are doing.
If you have had your carpet cleaned by us and you have a major spillage just call us on
